Factory Direct Window Coverings

Help & Info

FAQ

Answer: At Savon Blindz, we offer high-quality window treatments at unbeatable prices by cutting out the expensive overhead of showrooms and retail stores. We pass these savings on to you without compromising on quality. Our products are customizable, easy to install, and backed by exceptional customer service.

Answer: Yes, our motorized shades are compatible with the Connector App, Siri, and Alexa. This allows you to control your shades using your smartphone or voice commands. However, other smart home system compatibility is not guaranteed, so you may need a hub for full wireless functionality.

Answer: You can request up to 5 free fabric samples per order directly from our website. Simply select the desired samples, add them to your cart, and proceed to checkout. We’ll ship the samples to you at no cost, so you can see and feel the materials before making a purchase.

Answer: Our shades are highly customizable. You can choose from various fabric types, colors, opacities, and sizes. We also offer different control options, including cordless, wand, and motorized systems, as well as various cassette sizes to fit your window dimensions and design preferences.

Answer: Yes, we offer free shipping on all orders within the USA. During the checkout process, the shipping cost will be calculated, and the free shipping discount will be applied, ensuring you receive your products without any additional shipping fees.

Answer: Delivery times vary depending on the product type and your location. Typically, roller shades and cellular shades are delivered within 7-10 business days, while zebra shades may take 10-12 business days. We strive to process and ship all orders as quickly as possible.

Answer: Yes, we accept returns under specific conditions. Returns are accepted if the product is unopened, incorrect (wrong product, size, or color), or a custom-built item that does not meet the specifications provided at the time of order. Please refer to our Return and Refund Policy for detailed information.

Answer: Yes, all our products come with a warranty that covers defects in material or workmanship, including operational failure, fabric issues, and hardware defects. Our roller shades and zebra shades are backed by a [5-year] limited warranty. For more details, please refer to our Warranty Policy.

Answer: Measuring your windows is easy with our step-by-step guides. For an inside mount, measure the width and height inside the window frame at three different points, and use the smallest measurements. For an outside mount, measure the width and height of the area you want to cover, and add extra space to ensure full coverage. Detailed instructions are available on our website.

Answer: Yes, our shades are designed for easy installation, and each order comes with detailed instructions and all necessary hardware. Whether you choose an inside or outside mount, you’ll find the process straightforward. For those who prefer professional installation, we can recommend local installers in your area.

ROLLER SHADE FAQ

Answer: Roller shades offer a sleek, modern look while providing excellent light control and privacy. They are highly customizable, with options for light filtering, blackout, and various fabric choices to match your décor. Roller shades are also easy to operate and maintain, making them a versatile choice for any room in your home.

Answer: Light-filtering roller shades allow natural light to enter your room while reducing glare and maintaining privacy. They are perfect for living rooms, kitchens, and other spaces where you want a soft glow. Blackout roller shades, on the other hand, block nearly all light, providing complete privacy and darkness, ideal for bedrooms, nurseries, or home theaters.

Answer: Savon Blindz offers fabric-covered cassettes in 3″ and 4″ sizes. The cassette size matters because it houses the roller mechanism at the top of the shade. The 3″ cassette is
suitable for most standard windows, while the 4″ cassette is necessary for larger windows or shades with a fabric length of 78 inches or longer. For consistency, if one window in a room requires a 4″ cassette, it’s recommended to upgrade all cassettes in that room to 4″.

Answer: Yes! Savon Blindz motorized roller shades are compatible with the Connector App, Siri, and Alexa. This allows you to control your shades from your smartphone or integrate them with your smart home system for voice commands and automation. Please note that other compatibility is not guaranteed, and you may need a hub for full wireless functionality.

Answer: The choice between an inside and outside mount depends on your window and the look you want to achieve. An inside mount provides a clean, tailored look by fitting the shade inside the window frame, ideal for deep frames. An outside mount covers the entire window and frame, making the window appear larger and maximizing light blockage, especially with blackout shades.

Answer: Savon Blindz offers three control options for roller shades: cordless, wand, and motorized. Cordless shades are safe for homes with children or pets, eliminating dangling
cords. Wand control provides manual operation with a simple twist of the wand. Motorized shades offer the convenience of remote control or smart home integration, perfect for high-tech homes or hard-to-reach windows.

Answer: In a standard roll, the fabric rolls off the back of the roller, placing it closer to the window, which enhances light blockage and insulation. A reverse roll, on the other hand, has the fabric rolling off the front, concealing the roller mechanism for a cleaner, more modern look. Reverse rolls are ideal when you want to hide the roller or if your windows have decorative molding.

Answer: Yes, Savon Blindz roller shades are designed for easy installation. Whether you choose an inside or outside mount, the shades come with all necessary hardware and detailed instructions. If you prefer professional installation, we can recommend local installers in your area.

Answer: Yes, we offer a return policy for our roller shades under specific conditions. If your roller shades are unopened, incorrect (wrong product, size, or color), or a custom-built item that does not meet your specifications, you can return them within 30 days of purchase. Please refer to our Return and Refund Policy for more details.

Answer: To keep your roller shades looking their best, regularly dust them with a soft cloth or use a vacuum with a brush attachment. For deeper cleaning, use a mild detergent and a damp cloth to gently wipe the fabric. Avoid using harsh chemicals or abrasive materials, and always follow the care instructions provided with your shades to ensure longevity.

ZEBRA SHADE FAQ

Answer: Zebra shades, also known as dual shades, feature alternating sheer and opaque stripes. These stripes can be aligned to control light and privacy. When the sheer stripes
overlap, light filters through, creating a soft glow, and when the opaque stripes align, the shades block light, offering more privacy. This unique design provides both functionality and a modern, stylish look for any room.

Answer: Zebra shades offer versatile light control by adjusting the alignment of the sheer and opaque stripes. You can easily transition between full privacy and filtered light by simply moving the shades up or down. This makes zebra shades ideal for rooms where you want the flexibility to enjoy natural light while maintaining privacy when needed.

Answer: Savon Blindz offers fabric-covered cassettes in 3″ and 4″ sizes. The 3″ cassette is suitable for most standard windows, while the 4″ cassette is necessary for larger windows or shades with a fabric length of 78 inches or longer. If one window in a room requires a 4″ cassette, it’s best to upgrade all cassettes in that room to 4″ for a consistent appearance.

Answer: Yes! Savon Blindz motorized zebra shades are compatible with the Connector App, Siri, and Alexa. This allows you to control your shades via smartphone or voice commands through your smart home system. However, other compatibility is not guaranteed, so you may need a hub for full wireless functionality.

Answer: Yes, zebra shades can be customized with blackout fabrics for increased light control and privacy. When the opaque stripes align, they block out most light, making them an excellent choice for bedrooms, media rooms, or any space where you need darkness. However, because
of the design, some light might still seep through the sheer stripes when the shades are fully closed.

Answer: The choice between an inside and outside mount depends on your window type and desired look. An inside mount fits within the window frame, providing a clean, tailored look. It’s best for windows with deep frames. An outside mount covers the entire window and frame, making windows appear larger and offering maximum light control, especially when using blackout stripes.

Answer: Savon Blindz offers three control options for zebra shades: cordless, wand, and motorized. Cordless shades are child-safe and provide a clean, uncluttered look. Wand control is straightforward and easy to use, allowing you to adjust the shade manually. Motorized shades offer the convenience of remote control and smart home integration, ideal for tech-savvy homes or hard-to-reach windows.

Answer: Yes, zebra shades are a great option for large windows or sliding doors. The 4″ cassette is recommended for longer shades to accommodate the larger fabric roll. Zebra shades offer a sleek, modern solution for large expanses of glass, allowing you to control light and privacy while maintaining a stylish appearance.

Answer: To keep your zebra shades in top condition, regularly dust them with a soft cloth or vacuum with a brush attachment. For deeper cleaning, use a mild detergent and a damp cloth to gently wipe the fabric. Avoid using harsh chemicals or abrasive materials, as these can damage the fabric. Always follow the care instructions provided to ensure the longevity of your shades.

Answer: If your zebra shades need repair or replacement, please contact our customer service team at Savon Blindz. We offer a warranty that covers defects in material and workmanship. If your shades are still under warranty, we’ll repair or replace them at no cost to you. If the warranty has expired, we can provide replacement parts or recommend repair services.